Poonam poses for a photograph with her India Post Payments Bank card that helps her access digital banking in Mumbai, India.
Explainer: What is digital public infrastructure?

A story of digital banking in India—and a young woman’s promising career path

The India Post Payments Bank offers digital banking services such as cash withdrawals and deposits, remittances, and utility payments to 70 million people and growing. The country has been a leader in developing its digital public infrastructure so the public sector and businesses can offer a range of safe and immediate paperless and cashless services accessible from anywhere in the country. This allows people to access digital banking without losing out on their daily wages and increases their savings over time.

In this video, a branch postmaster in Bangalore named Kusuma K. explains the impact of digital banking in her community and her pride in playing this important role.

Learn more about digital public infrastructure

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