Digital Banking in India Through a Postmaster’s Lens
A story of digital banking in India—and a young woman’s promising career path

Financial independence through last mile service delivery

“I am receiving my pension sitting at home.”

Women in many parts of the world are excluded from the financial system. As a result, they have less control over their lives and futures. But that’s changing as digital tools reach communities that lack easy access to physical banks. Ram Bhatari, a recipient of the India Post Payments Bank’s door to door banking effort, tells her story.

Learn more about digital public infrastructure

Read next

Poonam poses for a photograph with her India Post Payments Bank card that helps her access digital banking in Mumbai, India.

Why digital public infrastructure matters

Digital public infrastructure (DPI) is a powerful tool for reducing poverty. Our expert explains what it is and how it’s transforming economies worldwide.
By Thao Hong Program Officer, Bill & Melinda Gates Foundation
Digital Banking in India Through a Postmaster’s Lens

A story of digital banking in India—and a young woman’s promising career path

Digital banking lets millions of people safely receive, send, and save money without the need for cash. One young woman in India explains how this is helping her community.
Ramesh Narayanan

Harnessing digital technology for public good: An Indian CTO’s story

Ramesh Narayanan, CTO of the digital ID system MOSIP, shares the inspiration behind his work and how MOSIP can improve billions of lives around the world.