Digital Payment Systems
In countries with a minimum level of connectivity in poor and rural areas, specifically in Bangladesh, India, Indonesia, Pakistan, and Nigeria, we work with in-country providers to extend the reach of digital payment systems into those communities and encourage people to adopt these systems through a mobile phone, kiosk, or other digital interface. Payment systems are crucial because they enable people to collect payments from customers; buy goods; pay utility bills; pay for housing, healthcare, and education; and send money to friends, family, and business partners. They also enable governments to collect taxes, pay public workers, and disburse social payments. When these transactions are costly and inconvenient, economic activity is impeded.
Digital Financial Services
In countries where digital payment systems have taken hold in poor and rural communities, specifically in Kenya, Tanzania, and Uganda, we work with banks, insurance companies, and other providers to increase the range of financial services that people can access in digital form. Many of these services are designed to meet the specific household management needs of low-income people, particularly smallholder farmers and women.
We work at the global level with governments, donors, financial standards-setting bodies, and the private sector to maximize our collective impact on poor people’s access to financial services.
Research and Innovation
We collect data to measure the impact of our grants and interventions and to help key stakeholders make better decisions. We also conduct research and nurture innovations that could lead to longer-term improvements in delivering digital financial services on a broad scale.