Fay Twersky, director of Impact Planning and Improvement, leads a team that supports all three programs and their management teams as they develop strategies for impact, measure short- and long-term results, and use data to continually improve their work. Twersky is also responsible for developing common processes for strategy development and common frameworks for measurement as well as leading special initiatives to help the foundation hear from outside voices.
Prior to joining the foundation, Twersky was the founding principal of BTW Consultants informing change, a boutique firm in Berkeley, Calif., that consults with nonprofits and philanthropic organizations. Before founding BTW Consultants in 1998, Twersky was a senior research consultant for 10 years, first with the Center for Applied Local Research and then with Harder + Company Community Research, located in San Francisco.
Twersky received a master's degree in city planning from the Massachusetts Institute of Technology and a bachelor’s degree with high honors in Middle Eastern studies and rhetoric from the University of California at Berkeley. She has written many monographs, book chapters, and papers on applied evaluation and performance measurement. In 1996, she co-edited the book New Social Entrepreneurs: The Success, Challenge and Lessons of Non-Profit Enterprise Creation, which helped launch the field of social entrepreneurship.
Twersky, originally from Philadelphia, lives in Seattle with her partner and two children.